Cancel basic insurance - it's that easy with alletta

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Compare now, cancel & secure cashback!

With alletta, you can find the right health insurance in just a few minutes - 100% digital, simple and with a money-back guarantee.

When can I cancel my basic insurance?

In Switzerland, you can only cancel your basic insurance on certain dates - depending on the model you choose:

Termination DateDeadline for terminationNotice period
31 Decemberall insured personsCancellation must be received by the cashier by November 30.
30 Juneonly for standard model with CHF 300 deductibleCancellation must be made by March 31.

If November 30 falls on a weekend, your cancellation must be received by your health insurance provider no later than the last working day before that date.

How do I cancel my basic insurance correctly?

This is the best way to proceed:

  • Create a letter of termination
    Include your name, address, insurance number, desired cancellation date, and your signature.
  • Specify that you wish to cancel your basic insurance. For example, use the sentence “I am canceling my basic insurance as of 31.12.2026.”
  • Send by registered mail
    This is the only way you will have legally secure proof of receipt by the health insurance company.
  • Wait for confirmation
    The cashier is obliged to confirm receipt in writing.

If you change your insurance with alletta, alletta will take care of everything for you. This termination service is of course free of charge.

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When is extraordinary termination possible?

In a rare exceptional case, you can also cancel your basic insurance outside the regular deadlines:

  • For premium increases during the year
    If your health insurance provider increases your premium during the year (i.e. not on January 1 of the following year), you can switch providers outside of the normal switching period – even in the middle of the year.

    Your health insurance provider will inform you at least two months before the premium increase, giving you one month to switch providers.

Important:

The supplementary insurance is not automatically affected by this. It must be terminated separately and is subject to different conditions.

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How alletta helps you cancel your basic insurance

With alletta's digital switching platform, switching health insurance providers has never been easier:

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1. start self-counseling

Your personal AI avatar will guide you through the process step by step.

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2. compare health insurance companies

Get transparent comparisons of premiums, benefits and models.

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3. cancel and switch to digital

The entire switching process takes place online - without any paperwork. alletta takes care of all the cancellation formalities for you.

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4. Secure cashback

You will be rewarded for your self-consultation with cashback for supplementary insurance.

With alletta, you not only save money, but also receive a portion of the referral commission.

Frequently asked questions about terminating basic insurance

Your basic insurance will then be automatically extended for another year.

Yes, but please note: supplementary insurance policies have different cancellation periods and must be terminated separately.

Usually just a few minutes – conveniently online and with personal support from avatar alletta.

Cancel basic insurance now - with cashback

  • Save time, money and nerves with alletta's exchange service:
  • Clear, simple and digital - without any bureaucracy
  • Personal advice from our digital assistant
  • Attractive cashback on successful completion
Cancel your basic insurance now and choose a new insurance provider
alletta – your digital partner for switching health insurance providers in Switzerland. Transparency, comparison, and sign-up – all in one app. And best of all, you'll even be rewarded for switching.