alletta launches Switzerland’s first digital insurance advisor – health insurance comparison with AI and avatar

20min•Posted on 19.09.2023
The digital alletta advisor in the video

Introduction

A startup from Rothrist is launching on October 1st an AI-based online platform for health insurance comparison in Switzerland. A digital insurance advisor (AI avatar), based on an advisor from Thurgau and created with Synthesia (studio recordings in Zurich), guides users in ten languages through the selection process and the digital completion. Santésuisse welcomes the offering, highlighting quality, transparency and data protection.

Customers can complete contracts directly; the brokerage commission is shared, cashback up to 300 francs only for supplementary insurance (criticised by consumer protection). For selection, questions similar to those on Comparis are asked; data for the health declaration is stored temporarily in Switzerland, the AI does not store it; permanently only name, age and place of residence are kept. At launch, CSS, Swica, Visana, Groupe Mutuel, Helsana, KPT, Sympany are included (approx. 80% coverage); cheaper smaller insurers may be missing. Background: Health insurance premiums are rising by up to 9%, about one third are considering switching. Jürg Stupp (former Helsana executive board) is CEO.



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